What constitutes good mediation? Watch our video blog

What makes good mediation? And by the same token: what are some of the pitfalls to avoid?

In the second of our video blog series, Jo Jokiel discusses the benefits of appropriately used workplace mediation, including cost savings vs normal procedures. Jo shares our expertise on all areas of workplace conflict and people management giving practical advice to help you get a handle on employee issues at all stages from both an HR and line management perspective.

The video discusses the core objectives for a needs assessment including:

•         Gaining an overview of concerns, the people involved and how long the issues have existed
•         Understanding what the parties are looking to achieve
•         Assessing any risks to others, or the business
•         And picking up on any issues that may steer the situation away from mediation, such as mental health issues or allegations of a serious nature that must be investigated

Workplace mediation can provide a positive and lasting commitment to working better together. People Resolutions provide experienced and independent mediators to help.

Here at People Resolutions, we provide ourselves on our expertise and have helped many organisations by providing workplace mediation,investigation and training services through our network of UK- wide specialists, so listen in and take advantage of our experience.

When you have 2 minutes, why not have a watch or view the rest of our top tips videos online here.

Workplace investigations- internal vs. outsourced? Watch our video blog

Ever questioned whether you should handle workplace investigations internally or outsource?

As workplace investigation specialists, we have decided to share our expertise on all areas of workplace conflict and people management, giving you practical advice on how to get a handle on employee issues at all stages from both a HR and line management perspective.

Our series of video blogs will be covering issues from workplace investigations to workplace mediation.

The first in the series, hosted by Natalia Baker, our in-house expert, takes the time to discuss some of the common misconceptions about outsourcing the grievance handling process.

Three of the most common misconceptions, when it comes to outsourcing the grievance process are:

1.       Outsourced investigations take up too much time and expense to justify

2.       By handing over the investigation, we lose control of the process

3.       An outside investigator won’t be familiar without policies, procedures and culture

Natalia discusses these myths in more detail in the 5 minute video, so why not grab a cuppa and find out more here.

When a formal complaint or grievance is raised, People Resolutions can provide workplace investigations anywhere in the UK, carried out by professional, experienced and independent investigators.

We’ve been working with businesses and their people problems for 12 years and have so much to share with you about what works and what doesn’t. So stay tuned by subscribing to our YouTube Channel, by visiting our video blog section on our website or looking out of our next video on Workplace Mediation here at our blog.