What makes good mediation? And by the same token: what are
some of the pitfalls to avoid?
In the second of our video blog series, Jo Jokiel discusses
the benefits of appropriately used workplace mediation, including cost savings
vs normal procedures. Jo shares our
expertise on all areas of workplace conflict and people management giving
practical advice to help you get a handle on employee issues at all stages from
both an HR and line management perspective.
The video discusses the core objectives for a needs assessment
including:
- Gaining an overview of concerns, the people involved and how long the issues have existed
- Understanding what the parties are looking to achieve
- Assessing any risks to others, or the business
- And picking up on any issues that may steer the situation away from mediation, such as mental health issues or allegations of a serious nature that must be investigated
Workplace mediation can provide a positive and lasting
commitment to working better together. People Resolutions provide experienced
and independent mediators to help.
Here at People Resolutions, we provide ourselves on our
expertise and have helped many organisations by providing workplace mediation,investigation and training services through our network of UK- wide
specialists, so listen in and take advantage of our experience.
When you have 2 minutes, why not have a watch or view the
rest of our top tips videos online here.
