Tuesday, 23 April 2013

People Resolutions welcomes mediation pioneer John Crawley as General Manager


We are delighted to announce that John Crawley, prominent workplace mediator and conflict resolution thought leader, has recently joined the People Resolutions team.

John’s role as General Manager, alongside Directors Robert Purse and founder of People Resolutions, Linda Hoskinson, represents a powerful joining of forces. Against the backdrop of our growing case and account management and marketing teams, we look forward to passing on the advantages of additional experience and resource directly to our stakeholders and customers.

Over the past 25 years, John has played an outstanding role in the establishment of workplace mediation as an occupational discipline in the UK. He was also responsible for designing and delivering the first in-house mediation service and has published his expert knowledge in a definitive guide for managers.

Having trained more than 5,000 certified mediators, John is a competent practitioner himself, one who understands the mindsets and needs of both the mediation community and those of our customer organisations. His hands-on experience is balanced with a strategic outlook in all areas of conflict management; for example, he is currently advising the CFA on the new management and leadership national occupational standards and he recently contributed to the drafting and establishment of quality standards for workplace mediation.

We couldn't be more excited or proud to be working together with John Crawley in furthering conflict prevention and resolution in the UK. Rooted in the same philosophy of providing customers with sustainable value, John will no doubt settle in seamlessly.

Over the coming weeks and months, John will be sharing his valued expertise, so you may wish to follow us on Twitter to be kept abreast of news and updates.