Monday 25 November 2013

Exchanging memories and meaning in the resolution process

After a weekend of 50th anniversary’s (President Kennedy’s assassination and the first episode of Dr Who) I recall in detail my own experience of 22 November 1963. My mum and dad had gone out to the cinema and left me and my twin brother and my older sister to get ourselves to bed as they would be late.  My sister was 17 and was very organised getting me and my brother in our pyjamas good and early. When we saw the announcement about President Kennedys’ assassination on our grainy black and white TV we didn’t know what to say or do. Eventually we wrote a brief note for mum and dad ‘Kennedy Assassinated’ on a scrap of paper and got on with watching what I believe was a comedy tv programme – Harry Worth ( He did a weird reflection routine in a shop window in the titles). Laughing just seemed wrong. It seemed we had lost a relative not just a politician.

We went up to bed a little late and I was startled and apparently very tearful and dozey when mum and dad came in from the cinema and woke us all up when they saw the note. They had not yet heard the news! That could not happen today with mobiles and the internet!

This story reminds me how important exchanging memories and meaning are in resolution processes. Memories often do cluster around significant events but can remain dormant until the event is recalled. It is these memories that give the event meaning. For mediators it is all about exploring narrative and exchanging meaning. Mediators will encounter at least two different versions of the same events. They do not need to decide which is true but unlock each narrative and get the parties to exchange meaning. What has happened in the conflict scenario becomes less important as what it means grows in significance.

With shared / common events a listener can get distracted by internally comparing his / her version with the speaker. This is where clean sheet listening comes in handy with each party to mediation in separate party sessions - putting aside your own experience, suspending judgement and using open questions to build narrative and understand what is important to the speaker.

With the parties together you may need a prolonged period of structured sharing and open exploration of what each party believes has happened and what it means. Resist and challenge requests to validate one version above the other. Eventually people may need to agree to differ about what significance the events have. The mediator’s role here is to move beyond the past and create a new understanding between the parties which will create a new future without disrespecting the events of the past.

By the way, although the moment may have passed please let us know what you were doing on the 21 or 22 November 1965? Sharing memories is great.
  

John Crawley