People Resolutions announce 'Conflict is normal – are you resolution ready?' whitepaper

People Resolutions are excited to announce our a new series of practical, positive white papers from John Crawley, the UK’s most prolific author and thought leader on workplace conflict resolution and mediation. These will build into the ABC Guide to Workplace Conflict Resolution aimed at helping people at work:

• Change the way they think about conflict resolution
• Change behaviour from conflict reactive to conflict proactive
• Learn how to use Resolution Architecture™ to design a resolution-ready workplace
• Create Resolution Building Blocks ™ to reduce the cost of conflict
• Build a Conflict Resolution Climate ™ to enhance engagement, resilience and performance and move away from a conflict reactive environment which stops you working.

A series of articles will be published monthly from July 2013 containing strategic and practical advice based on 25 years of workplace resolution expertise. In those white papers John has also created 3 brand new reflective metaphors - ‘Resolution Architecture’, ‘Resolution Building Blocks’ and ‘Resolution Climate’ designed to bring insight into and change thinking around the challenges of workplace conflict.

The ABC Guide to Workplace Conflict Resolution will assist a wide range of organisations to:

·         Work through conflicts constructively to rebuild communication, restore trust and revive performance
·         Manage their conflict risk effectively 

·     Send a strong message to everyone in the workplace that there is a commitment to resolution and working together when things get tough
·         Aim for conflict resolution excellence
·         Address conflict early and avoid costly escalation
·         Take a fair, appropriately challenging approach when resolution is not possible or appropriate
·         Reduce resolution costs and introduce resolution improvement measures
·         Significantly reduce the cost of conflict at work
·         Resolve disputes within the workplace and get people back to work.
·         Make the most of resources that you invest in conflict resolution and get a good return on investment
·         Get on with one another and your work.

The white papers will be supported by regular videos, blogs, articles and webinars. 

Sign-up now here to be the first to be updated. 

Next week, our blog will be a preview before the July launch and publication.

What will the next generation of workers demand from their

Recent research by Siemens Enterprise Communications, has shown that one in four teenagers will expect to be provided with a smartphone for their job, whilst more than one in six will want Facebook access during work time.  In addition, of those surveyed, 40% wanted a laptop when they start work, and a further 13% also anticipated a tablet such as the iPad.

The reasons for this seem to be rooted in the mirroring of the available technology from teenagers home lives, into the workplace.  This kind of technology, and access to social networks, is seen as normal in their home live, so they see the use of them in the workplace as a natural progression.

However whilst the cost of providing staff with this kind of technology may be expensive, it also appears to come with a few upsides for employers.  Most teenagers surveyed believe it will help them to increase their productivity, and nearly 70% of respondents to the survey said that smartphones and tablets will make it easier to do their jobs.  Over half said it would make them more efficient in the workplace.

Let us know what you think.  Is advanced and readily available technology in the workplace a help or a hindrance?